***** IMPORTANT INFORMATION ***** Kindly review thoroughly.
If you require expedited shipping, please ensure to CONTACT US at +1 301-770-4514 to ascertain its availability before proceeding with your order.
Please note that we cannot be held responsible if you select overnight or expedited shipping without first confirming availability with us. If we're unable to fulfill the shipment as requested, or if parts are out of stock with lead times of 2, 3, or 4 weeks, your order will be shipped as soon as the items become available. To avoid any issues, we strongly recommend confirming availability before placing your order. This also applies to domestic FedEx / UPS regular ground shipping.
Please note that same-day, next-day, or within-the-same-week shipping via FedEx or UPS is not guaranteed. Due to the volume of orders at our warehouse, vendor delays, and other unexpected circumstances, we cannot guarantee immediate shipment of your order. Feel free to contact us with any questions to ensure a smooth experience.
For orders totaling $50.00 and above, we offer complimentary FedEx / UPS ground shipping within the US (48 states only). International shipping rates via FedEx will be displayed and calculated during checkout after entering all shipping details. Please ensure to follow all necessary steps to complete the checkout process accurately. Payment can be made through PayPal, or any debit/credit card.
Feel free to reach out to us at +1 301-770-4514 to confirm the availability of any expedited shipping options visible during checkout. Additionally, don't hesitate to contact us for any inquiries regarding the part you are interested in. We are here to assist and provide you with the necessary information.
***** IMPORTANT INFORMATION ***** Kindly review thoroughly.
Goldfarb & Associates provides swift and complimentary shipping (*applicable for orders exceeding $50.00) via FedEx/UPS ground Monday through Friday.
Please note that same-day, next-day, or within-the-same-week shipping via FedEx or UPS is not guaranteed. Due to the volume of orders at our warehouse, vendor delays, and other unexpected circumstances, we cannot guarantee immediate shipment of your order.
Expedited and international shipping options are available upon request, subject to additional charges. All items dispatched by Goldfarb & Associates are meticulously packaged with highly secure, foam-filled protection and are fully insured. In the event of product damage upon receipt, Goldfarb & Associates offers a return and replacement for the purchased item.
For further inquiries regarding shipping methods, please reach out to our dedicated customer support team at Goldfarb & Associates by calling +1 (301) 770-4514. Kindly ensure you have your full name, product number, and order number ready for efficient assistance.
***** RETURNS ***** Kindly review thoroughly.
We want to make sure you're happy with your purchase, but please note that we don't accept returns or exchanges after 30 days from the purchase date. However, you have the option to either keep the part or we can make an exception for you. The decision is yours.
If you decide to return the item, please keep in mind that all returns are subject to a 15% restocking, shipping, and handling fee, as long as the items are returned in the same condition they were shipped. If the items are not in their original condition, the fee may increase, or a refund may not be issued.
- In-store returns: Bring the product back to the store and get a refund of your money or credit for a future purchase!
- Online/remote returns: If you're returning a product by mail, you are responsible for covering the shipping cost via FedEx/UPS and ensuring the package is properly prepared and dropped off for safe delivery. Once the package is received, a refund will be processed.
Our return shipping address is:
Goldfarb & Associates Inc.
Attn: Returns
+1 (301) 770-4514
4972 Boiling Brook Parkway,
Rockville, MD 20852 US
Customers have 30 days upon delivery of the product to request a return. If a refund on payment is requested, the refund will strickly be issued in the original form of payment (credit card, PayPal, etc.).
Goldfarb & Associates keeps a record of every transaction, so the customer must provide the following information to receive a full refund:
- Full name on the account
- Invoice/sales order/confirmation number (whatever Shopify provides)
- Email address on file (if needed)
Original shipping charges will be refunded in the event that the return is the result of an error by Goldfarb & Associates.
