Goldfarb & Associates Return Policy

If you aren’t 100% happy with your purchase, we’ll take it back and make it right! Fast returns, guaranteed. Just call us at +1 (301) 770-4514 to get your refund process started!

We want to make sure you're happy with your purchase, but please note that we don't accept returns or exchanges after 30 days from the purchase date. However, you have the option to either keep the part or we can make an exception for you. The decision is yours.

If you decide to return the item, please keep in mind that all returns are subject to a 15% restocking, shipping, and handling fee, as long as the items are returned in the same condition they were shipped. If the items are not in their original condition, the fee may increase, or a refund may not be issued.

• In-store returns: Bring the product back to the store and get an immediate refund of your money or credit for a future purchase!
• Online/remote returns: If you're returning a product by mail, a FedEx/UPS shipping label will be emailed to you (available for an additional fee, or you can drop off the package at a FedEx/UPS/USPS location and cover the shipping cost). Once the package is received, a refund will be processed immediately. 
  
  Our return shipping address is:
  Goldfarb & Associates Inc.
  Attn: Returns
  (301) 770-4514
  4972 Boiling Brook Parkway,
  Rockville, MD 20852 US
  

Customers have 30 days upon delivery of the product to request a return. If a refund on payment is requested, the refund will be issued in the original form of payment (credit card, PayPal, etc.). 

Goldfarb & Associates keeps a record of every transaction, so the customer must provide the following information to receive a full refund:

• Full name on the account
• Invoice/sales order/confirmation number (whatever Shopify provides)
• Email address on file (if needed)

Original shipping charges will be refunded in the event that the return is the result of an error by Goldfarb & Associates.